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Computer Support Technician

Kaplan Career Institute - Franklin Mills Campus | Academic Programs | Computer Support Technician (Diploma)

Computer Support Technician Diploma

Computers are an integral part of society, and almost every computer user encounters problems periodically. As a result, there is a demand for computer support specialists who can assist with day-to-day administration, maintenance, and support of computer systems and networks. According to the U.S. Department of Labor, employment of computer support specialists is expected to grow about as fast as average for all occupations through 2020, with job prospects expected to be favorable.* Our Computer Support Technician Diploma program at Kaplan Career Institute in Philadelphia (Franklin Mills), PA can give you the education and training you need to enter this field.

Computer Support Technician Program Attributes and Outcomes

Our Computer Support Technician Diploma at Kaplan Career Institute can help you gain the knowledge and skills you need to search for entry-level employment in the computer support field. Through group discussions, lectures, and hands-on experience, you can learn about computer programs, hardware and software, and network systems. Don’t miss your chance to develop the skills that could help you stand out in the job market.

Computer Support Technician Career Opportunities

Once you have completed the program successfully, you will be awarded a diploma and you may seek a variety of entry-level positions including:

  • Desktop support technician
  • Help desk specialist 
  • Computer lab coordinator
  • Office systems support specialist
  • Hardware/software installer
  • Computer salesperson

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* Bureau of Labor Statistics, U.S. Department of Labor, Occupational Outlook Handbook, 2012–2013 Edition, Computer Support Specialists, http://www.bls.gov/ooh/Computer-and-Information-Technology/Computer-support-specialists.htm (accessed April 2012). Expected national growth rate through the year 2020. National long-term projections may not reflect local and/or short-term economic or job conditions, and do not guarantee actual job growth.

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Franklin Mills Campus

177 Franklin Mills Boulevard
Philadelphia, PA 19154
Tel: 215.612.6600
Tel: 800.935.1857 (Toll Free)

Current Programs

Get an overview of the academic programs currently available at this campus location.